We warrants all products on this website against defects in workmanship and material for one year, from the invoice date, unless otherwise noted on this website. Normal deterioration of products due to weather, wear and tear or other causes that do not affect functional use are not covered by this warranty. In no case do we warrant any product's safe and useful life to be greater than ten years.
Alteration or modification of the product voids any warranty.We reserves the right to repair, replace or refund, as appropriate. This limited warranty is exclusive and in lieu of all other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose.We shall not be liable for any incidental or consequential damages of any nature. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
All warranties are valid only when the product is used in the intended application as outlined in the products printed literature and when installed/assembled in accordance with instructions. If instructions are not provided, contact us for a copy.
Prices are subject to change without notice.We reserves the right to correct mistakes upon notifying the customer.
All orders are subject to credit approval. Payment terms for schools and public institutions are 30 days from invoice date. Other acceptable forms of payment are check and credit card (personal checks are not accepted). All past due accounts are subject to a 1-1/2% per month (18% per year) interest charge and collection costs.
Our Customer Service Representatives are ready to help you from 9:30am to 6:00pm EST. Please verify the accuracy of your order particularly as to shipping instructions, model number, quantities, unit of measure and color. Customers are responsible for all freight charges plus a restocking charge up to 20% to cover cost incurred in correcting inaccurate orders. Please note: To avoid accidental duplication, DO NOT send written confirmation of an order. If sent, it must show the same purchase order number stated on the phone and must be marked Confirmation of Phone Order.
Title passes to the customer at the time your shipment is delivered to the freight carrier. Freight claims for lost or damaged goods are the responsibility of the customer, however, We will be happy to assist wherever possible. Please note on the bill of lading any damages or shortages before signing, and notify your local freight agent to secure settlement.
Inspect All Merchandise At Time Of Delivery
Inspect all shipments and check against packing list for shortages and damage. Note any damages or shortages on the bill of lading. We are not responsible for damage or loss in transit. We will be happy to assist you in filing a claim. Notify us of any shortages or damage within 5 days of receipt. Claims can not be considered after 30 days.
We will accept the authorized return of all standard products for any reason within 90 days of shipment. The product must be unused and in first quality condition. SPECIAL ORDER ITEMS ARE NOT RETURNABLE. The returned goods must be accompanied by an return authorization number which is obtained by our customer service department. All returned merchandise must be shipped prepaid and a returned goods authorization number must appear on the shipping label. Customer is responsible for the original shipping and return shipping cost and a 20% restocking charge plus applicable costs incurred due to damage.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK.